Custom Investigative Areas per Case

Custom Investigative Areas per Case

You can customize which investigative areas are applicable to each case. The best way to do this, especially on an automated basis, is to set the applicable investigative areas per Position, then apply the position as desired. For example, you may have a position called Administrative Assistant and you don't need to investigate areas such as Financial or Sexual Conduct. Create a position with this title and turn off these investigative areas as shown below.

Once the position is defined, all cases to which this position is assigned from this point forward are assigned these investigative areas. It is important to understand that these attributes are copied from the assigned position and set in the case. So you can set these values in each case independently if you desire but if you select a different position, the values from that position will be inherited by the case. We recommend establishing your positions with the investigative areas desired and applying them. 

If you don't assign positions to your cases, no worries, each new case will have all investigative areas by default.
    • Related Articles

    • Custom Questions

      Within your account, you can customize all numbered questions for each investigative area. Here is what you need to know: Custom Questions only apply to what is called the "Modern" version of the PHS. The default questions are based on the State of ...
    • Case Stages

      Cases can have the following stages. Note that all stages are set automatically as described below, but the investigator can set the stage manually at will. Case Opened - the case is automatically set to this stage when it is created. Candidate ...
    • Case Search

      The case search is a component of the Search screen, accessible from the Search button at the top of the dashboard. Begin by selecting the master criteria on the left panel. When searching some fields, such as Case Open and Case Closed, you can use ...
    • Archiving a Case

      If you are a Manager, you can archive a case. When a case is archived, the system produces a full background investigation report just like the one you produce from the case report menu. The resulting PDF file is attached to the candidate on a tab ...
    • Using the POBITS System as an External User

      This topic is targeted to POBITS users in the role of External User. As an external user, you have been given access to the system and access to specific candidates and investigative cases. You may or may not have access to the following objects ...