Related Articles
Case Positions
In your account settings, you can define any number of positions, and you should. The Position is a key function that affects two aspects of the case (questionnaire). For each position, you will assign one of the PHS Versions. This is highly ...
Case Search
The case search is a component of the Search screen, accessible from the Search button at the top of the dashboard. Begin by selecting the master criteria on the left panel. When searching some fields, such as Case Open and Case Closed, you can use ...
Changing the Case Position
Changing the case position has a significant impact on the case and doing so requires consideration. The chosen position drives which PHS version is used as well as the applied supplemental forms for the case. When a new position is selected, the ...
Archiving a Case
If you are a Manager, you can archive a case. When a case is archived, the system produces a full background investigation report just like the one you produce from the case report menu. The resulting PDF file is attached to the candidate on a tab ...
Custom Investigative Areas per Case
You can customize which investigative areas are applicable to each case. The best way to do this, especially on an automated basis, is to set the applicable investigative areas per Position, then apply the position as desired. For example, you may ...