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User Roles
A Manager is an Investigator with the ability to create Managers, Investigators, or Viewers within your organization. They can view all Candidates in the system and view reports that reflect all organizational information. They can monitor the ...
Using the POBITS System as an External User
This topic is targeted to POBITS users in the role of External User. As an external user, you have been given access to the system and access to specific candidates and investigative cases. You may or may not have access to the following objects ...
Password Tips
The most common problem that users have in POBITS is logging in. Here are some tips: If you have successfully logged in and changed your password, try to remember it. Your user name (login name) has never changed and never will. Keep trying. If your ...
Managing External Users
About External Users An external user is a person to whom you provide system access and access to one or more candidates. Users in the role of Manager can add, update, and delete external users for your account. Typical use cases are: Another law ...
Completing the PHS
You can save your work at any time and return later. However, you have 10 days from the date your last credentials were issued before they expire. If they do expire, only your investigator can issue new credentials. Once you have completed the entire ...